Privacy Policy

Unique Luxury Concierge LLC — Orlando, Florida | connect@voluxu.com | +34 626 008 400

1. Introduction

Voluxu is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website or services.

2. Information We Collect

We may collect the following types of information:

  • • Name, email address, phone number
  • • Service preferences and requests
  • • Location and IP data (for security and analytics)
  • • Cookies and usage data for website performance

3. How We Use Your Data

We use your information to:

  • • Deliver tailored concierge services
  • • Respond to your requests and inquiries
  • • Enhance user experience on our website
  • • Communicate important updates or offers

4. Data Sharing

We only share your data with trusted third parties essential to service delivery (e.g. hotels, drivers, private chefs). We do not sell or rent your data to anyone.

5. Cookies

Voluxu uses cookies to improve website functionality. You may opt out through your browser settings, but doing so may limit certain features.

6. Data Security

We implement secure protocols and encryption to safeguard your data. However, no internet transmission is ever 100% secure. You use the website at your own risk.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at hello@voluxu.com.

8. Data Retention

We retain client information only as long as necessary for service provision, legal compliance, or internal purposes. If you cancel your membership, data is archived or deleted upon request.

9. International Clients

By accessing our site or services from outside the United States, you consent to the transfer and storage of your data within the U.S. and Spain.

10. Policy Updates

This privacy policy may be updated periodically. Continued use of our services implies agreement with the latest version.

Last updated: June 2025